Shipping Policy
Fast and reliable delivery across India
Free Shipping
We offer free standard shipping on all orders above ₹2,999 across India. For orders below this amount, a flat shipping fee of ₹99 applies.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Timeframes
- Standard Shipping: 3-7 business days
- Express Shipping: 2-4 business days (additional charges apply)
- Metro Cities: Typically 2-3 business days
Shipping Areas
We currently ship to all major cities and towns across India. For remote locations, delivery may take additional time.
Order Tracking
Once your order ships, you will receive a tracking number via email and SMS. You can track your order in real-time using our tracking portal.
Shipping Restrictions
We do not ship to P.O. boxes. A physical address is required for all deliveries.
International Shipping
Currently, we only ship within India. International shipping will be available soon.
Last Updated: January 2024
For shipping inquiries, contact: shipping@otter.net.in